Front Desk Dental Receptionist Job Role in American Fork, UT

We are looking for a part-time Dental Receptionist to join our team and provide exceptional customer service to our patients. The successful candidate will be responsible for scheduling appointments, answering phones, receiving payments, and verifying insurance benefits, along with other administrative tasks. The ideal candidate should have excellent communication skills, exceptional organizational skills, be detail-oriented, and have a passion for providing excellent customer service.

Responsibilities:

  • Greet and check in patients.
  • Answer phone calls and emails in a timely manner.
  • Schedule appointments and confirm appointments with patients.
  • Collect patient information and update patient records.
  • Maintain a clean and organized reception area.
  • Assist with billing and insurance inquiries.
  • Provide general administrative support.

Skills:

  • Proven experience working in a dental office.
  • Sound knowledge of dental terminology.
  • Proficiency in dental practice management software (e.g., Dentrix).
  • Working knowledge of general administrative practices.
  • Familiarity with dental insurance or medical billing is an asset.
  • Prior experience in customer service or reception preferred.
  • Strong computer and data entry skills.
  • Ability to maintain confidentiality and professionalism.
  • Excellent telephone etiquette.
  • Exceptional organizational and customer service skills.
  • Excellent verbal communication, multitasking, and problem-solving abilities.

Education:

  • A high school diploma or equivalent is required.
  • Certification in office administration, medical administration, or related fields is advantageous.

Job Type: Part-time.

Salary: TBD.

Benefits: N/A

Healthcare setting: Dental Office.

Schedule: Tuesday and Thursday from 7:30 AM to 5:30 PM. 

Work Location: In person.

How to apply:
This position plays a vital role in ensuring positive patient experiences and efficient office operations. If you possess the required skills, we invite you to apply. To join our friendly and welcoming practice, call us at 801-756-1009 or send your CV to Info@PalisadesDentalUtah.com.